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A letter to our Residents & Families:
In this time of unprecedented pandemic, we have taken steps to protect our staff and residents. As our surrounding communities begin to open up, we will remain vigilant in our efforts to reduce the risk of the virus entering our facilities, including restricting visiting and non-essential personnel. Below you will find what we will continue to have in place to prevent and manage the COVID-19 risk.
First, rest assured we are following the recommendations provided by the Centers for Disease Control (CDC), Centers for Medicare and Medicaid (CMS) and our State and Local Health Departments. While we are doing everything possible, you or your loved one may come in contact with someone who is unknowingly contagious. The CDC has stated that individuals without symptoms may spread the virus. As a precaution ALL of our staff and anyone entering the facility to conduct essential services for our residents are required to complete a screening regarding their travels, potential encounters with anyone who has been diagnosed with the virus and they have their temperature taken. ALL individuals who enter the facility are required to wear a mask covering their nose and mouth, perform hand hygiene and are required to notify us if they later develop symptoms consistent with the virus.
We are doing everything possible to reduce the risk of the virus entering our facility, however, nothing is guaranteed. Some people who have the virus do not have any symptoms and can still spread the virus. We are doing our best with the tools we have, and we will make it through this pandemic apart but together.
Here is a brief description of what we will continue to do to reduce the risk of exposure to coronavirus in our facility even as the surrounding community begins to open up:
Entry to the facility is restricted to staff and essential personnel only.
Every resident has their temperature taken and reviewed by a licensed nurse every day.
Medical providers (Doctors, Nurse Practitioners, Physician Assistants) are encouraged to conduct visits using telehealth technology so residents do not have to leave our facility and risk exposure to the virus.
Residents who leave our facility and risk exposure in the community are restricted to their room for a period of time to monitor for the development of symptoms.
Isolation precautions are initiated for any resident who develops symptoms, they are restricted to their rooms and staff wear protective equipment when providing care.
Communal dining and activities have been suspended. Activities are provided in-room. Dining occurs in-room, or in small groups where social distancing can be maintained.
Deliveries are made without entry of vendors into to the facility. Staff bring our deliveries into the building.
Every staff member has their temperature taken every day and are screened for symptoms, travel and contacts which may place them at risk for exposure to the virus. Staff members who are sick or meet any of the exposure criteria are restricted from working in the building.
All staff and essential personnel wear masks while in the building.
What can families and friends do to help?
Write letters or send cards to your loved one, and ask your friends and relatives to do the same.
Have grandchildren make pictures and mail them to your loved one.
Make copies of photos and mail them in a letter to your loved one.
Send blank cards and envelope sets so your loved one can write to family and friends.
Bring pets to the resident’s window; seeing a pet is a great way to lift spirits.
Hang a bird feeder outside your loved one’s window, and refill it every time you visit. Ask your loved one about the birds that come to eat.
Bring chairs to sit outside the window and visit at the window on pleasant days.
Send gifts such as hand lotion, cologne, candy, books, puzzles etc. A surprise gift is always welcome.
Print a copy of the hometown newspaper and mail it to your loved one. News from the childhood home of your loved one is welcomed and keeps them connected.
We have technology which allows residents to visit loved ones via video chat technology such as Facetime, Google Hangouts or Zoom. Pease make an appointment as our staff can help residents utilize the technology.
Send a note to our staff too; let them know you appreciate their hard work.
Remember, these restrictions will not last forever, but until they are no longer recommended, we will continue to do what we can every day to reduce the risk of the spread of this virus to our residents and your loved ones. We love you like our own family and we will get through this together but apart.
Shannon Lager, COO ...
The Coronavirus has affected each of us significantly, and has changed the way we live- at least for now.
As you have read or heard on the news, nursing homes and assisted living facilities are among those groups at highest risk for exposure. Our staff, our heroes , have worked tirelessly, cautiously and diligently to follow the rules set in place to help protect our residents, your loved ones. As we continue this unknown journey please know that we are keeping up to date with CDC, CMS, and our state and federal health agencies and following recommendations set forth to protect us all. As you know the time for distancing has been extended so the measures we currently have in place will remain in place.
Our front-line staff help fight this battle everyday. They are doing an excellent job and we are extremely proud and grateful for each of them. We have no known or presumptive cases of the virus in any of our locations. Conscientious effort on everyone's part is key. We appreciate our families and friends who assist us by adhering to the temporary restrictions placed at our facilities. We want you to continue to connect with your loved ones - via phone, text, or video chat. We are here to help you. We will keep you informed as new guidelines develop. Thank you again, we appreciate your trust in us and we look forward to the day we can be together again.
Until then, please stay safe. ...
Dear Families and Friends
Thank you for your continued support as we maintain care and services for your loved ones. We realize how very difficult it is to be unable to physically visit with our residents, but as the data is showing - social distancing is effective - but it's not easy.
At Medicalodges we continue to meet daily with our administrators and management staff of the facilities to review, update and implement any new guidance from the CDC, State and Federal health agencies and CMS. Our teams are working to ensure that we are current with any new recommendations.
Our Clinical team works with our facilities daily to assist with any questions or concerns.
Our procurement team has been working tirelessly to ensure we have the equipment needed to care for our residents.
Activities staff continue with their creative spin on conducting meaningful activities while maintaining social distancing.
Our amazing front-line staff continue to provide the necessary care and services for our residents - we cannot thank them enough for their commitment and compassion. Heroes truly do work at Medicalodges .
We are here for your loved ones and we are here for you. Again, thank you - we will get through this together. If you have any questions please don't hesitate to contact your facility administrator.
Thank you to all the staff at Gran Villa! It is hard on you all as well. Yes it is hard not seeing our loved ones but we know you are taking awesome care of them.
Praying for resolve, thank you for all you do!!🙏🙏🙏🙏
Thank you all so much for taking such good care of our loved ones
I miss meal time chats with the ladies 😔 I'm so ready for this to be over. Miss you all ❤
We love what we do...
We are proud to announce that Gran Villas Atchison, Pittsburg, Neosho, Independence and Columbus have received Pinnacle Quality Insight's 2020 Customer Experience Award. Qualifying fo rthe award in one or more categories displays a continued dedication to providing Best in Class senior healthcare services. To receive this prestigious award the facility has to satisfy the rigorous demand of scoring in the top 15% of the nation across a 12 month average. Great Job Everyone! We are so proud of you all!
ecipients of this outstanding award! Great Job Everyone! ...
Thank you! Keep up the great work. You are appreciated!😊
This is a wonderful thing to see. Glad all is doing well. 🙏❤️
What a great idea. Thank you for allowing us to see our family & friends.
Hello Aunt Elaine!! So nice to see you! Sending you love. Hello to the other ladies also!!
Thank you for doing this, what a wonderful idea!!
Hiiiii Elaine!! Miss seeing you ... But so good to see your smile here! Hang in there...this too shall pass. Love you much❣️
I love this!!!!! Great job Gran Villas AL❤️
This is awesome - such a neat idea. I see someone didn’t want to participate 😳🙄
Nice idea! Hi sister Joyce shrader! Didn't see you. Robena...you look good.
Oh hello ladies ... I hope to see you soon!! I miss you!!😘
Looking good, Aunt Elaine.
Thank you SO much for doing this!!!!
Hi aunt Elaine!!! Love you 😘
Totally awesome idea!!
Awesome idea. 🙏
Bring on hallway bingo!
Paula Wohlgemuth, Jetta Smith
Loni Wells Elkamil get idea!
Dr. David Gifford, a geriatrician and Chief Medical Officer of AHCA/NCAL addresses family members of residents in nursing homes and assisted living communities about why there are recommendations to limit visitors due to the coronavirus. He also provides family members ways they can help reduce the spread and threat to their loved ones ...